Telesales skills
Telesales is a crucial part of the sales process, but the difficulty executives face is that it has become increasingly difficult to get through to and engage with prospects
After years of unsolicited, scripted calls from 'salesy' call centres, prospects are disillusioned and guarded - people are also better informed than ever before; they know what they want and they know where to find it
Click on Successful Telesales Skills to view our popular workshop for telemarketing and telesales executives keen to improve their consultation skills and achieve results
Whether you are afraid of making calls because of the 'sales person' stereo- type, or you are confident about making calls but just not achieving results, we can help
Helping you to gain credibility, trust and rapport with your prospects, this workshop will ensure you get the results your hard work deserves
"Very good - made me think more about the conversations I'm having ... enjoyed learning different strategies"
Lucy Karamath PCMS www.ppg-limited.co.uk